Privacy Policy

• Account information. Your email address and authentication details when you create an account or sign in with Google.
• Profile information you choose to provide. Details you enter to help us match requests, which may include name, contact details, preferences, and optional context such as accessibility needs, allergies, dietary restrictions, health notes, and insurance details including provider and member ID. These optional details are entirely your choice, and you can edit or remove them at any time.
• Requests and bookings. What you ask for, the options we present, the option you approve, and the resulting booking details.
• Business account information. For businesses, workspace details, locations, services, staff, and the systems you connect.
• Technical information. Standard log data such as device, browser, and IP address, used to operate and secure the service.

• To understand your request and find options that match it.
• To send a booking to the business you approve and return the confirmation to you.
• To maintain your account, history, and saved preferences.
• To operate, secure, troubleshoot, and improve the service.
• To communicate with you about your bookings and account.

When you approve a booking, we send the business only the information needed to complete it — typically your name, contact details, the service, and the time. Anything else from your profile is shown to you on the review screen before you approve, and is not shared unless you approve that booking. We do not sell your personal information.

Businesses connect their own booking systems (for example, Square). When you approve a booking, information is transmitted to that system to create the booking, and it is then handled under that provider’s and that business’s own terms and privacy practices.

We use third-party providers for hosting, database, authentication, and email delivery. They process information on our behalf and only to provide those services.

We use browser storage and cookies only to run the service. When you sign in, your session is stored in your browser so you stay signed in. When a business connects its booking system, a short-lived cookie is used to complete and hold that connection. A small cookie also remembers interface preferences such as whether a side panel is open.

We do not use advertising cookies, tracking pixels, or third-party analytics or behavioural-advertising services, and we do not track you across other websites. Our servers keep standard request logs to operate and secure the service. Because we do not run this kind of tracking, we do not currently operate opt-out signal handling such as Global Privacy Control or Do Not Track. If this changes, we will update this policy.

Information is stored with our hosting and database providers and protected with access controls appropriate to the service. No method of transmission or storage is completely secure, and we do not guarantee absolute security.

We keep account, profile, and booking information for as long as your account is active, and afterwards where we need it to resolve disputes, keep records of completed bookings, or meet legal obligations. You can ask us to delete your account and associated data.

• View and edit your profile information at any time in the app.
• Remove optional details you no longer want stored.
• Request access to, correction of, or deletion of your information by contacting us.
• Depending on where you live, you may have additional rights over your personal information.

Sahara is intended for adults. You must be at least 18 years old, or the age of majority where you live, to create an account. We do not knowingly collect personal information from children.

We may update this policy. When we do, we will change the date above and, for material changes, notify you in the app.

Questions or requests: support@simplysahara.com